Contact Us - P999 Game

How Can We Help You?

The P999 Game support team is here to help with any question, issue, or concern you have about our platform. Whether it’s a payment problem, account query, game question, or bonus inquiry — our team responds quickly in both Urdu and English.

The fastest way to reach us is through the Live Chat or Help section inside the P999 app. You can also contact us through our official social channels. We aim to respond to all queries within 1–24 hours depending on the channel used.

Contact Channels

Live Chat (In-App)

Fastest support. Open P999 app → tap Help or Support → start Live Chat with our team.

Response: Under 1 Hour

WhatsApp Support

Chat with our support team on WhatsApp. Available for payment issues, account help, and general queries.

Response: 1–3 Hours

Telegram Channel

Join our official Telegram for P999 news, bonus announcements, event updates, and support.

Updates: Daily

Email Support

For formal inquiries, legal matters, DMCA notices, and account deletion requests. Contact via p.999game.io

Response: 24–48 Hours

Facebook Page

Follow our official Facebook page for updates, promotions, game announcements, and community discussions.

Response: 2–6 Hours

Official Website

Visit p.999game.io for the latest APK download, news, bonus information, and support resources.

Always Available

Support Hours

Our support team is available across the following hours (Pakistan Standard Time — PKT / UTC+5):

Live Chat (In-App)	24 Hours / 7 Days a Week
WhatsApp Support	9:00 AM – 11:00 PM (PKT)
Telegram	24 Hours / 7 Days a Week
Email	Mon – Sat, 9:00 AM – 6:00 PM (PKT)
Facebook	10:00 AM – 9:00 PM (PKT)

During peak periods such as PSL, IPL, and FIFA World Cup seasons — response times may be slightly longer due to high volume. We appreciate your patience.

Common Support Topics

Here are the most common reasons players contact us. Tap the relevant topic to learn more:

Deposit Not Reflecting

If your JazzCash or Easypaisa deposit hasn’t appeared in your P999 wallet within 15 minutes, contact Live Chat with your transaction ID and screenshot.

Withdrawal Delay

JazzCash/Easypaisa withdrawals are typically instant. If delayed over 30 minutes, contact support with your withdrawal request ID.

Account Login Problem

Forgotten password or locked account — use the Forgot Password option on the login screen or contact support with your registered mobile number.

Bonus Not Credited

Welcome bonus, referral bonus, or weekly reward not received — contact support with your account details and the specific bonus in question.

APK Download / Installation Issue

Having trouble downloading or installing P999? Check our How to Download guide at p.999game.io or contact support for step-by-step help.

Referral Commission Not Paid

If referral earnings haven’t appeared, contact support with your referral link and the friend’s registered mobile number for investigation.

Account Security / Unauthorized Access

Suspect unauthorized access to your account? Contact Live Chat immediately. Change your password and do not share it with anyone.

Account Suspension / Self-Exclusion

For account suspension appeals or responsible gaming self-exclusion requests, contact our support team with your account details.

Before Contacting Support

Save time by checking these resources first — many common questions are already answered:

Self-Help Resources on p.999game.io

• FAQ Page — answers to 40+ common questions about P999
• How to Download Guide — step-by-step APK download and install
• Deposit & Withdraw Guide — complete payment instructions
• Bonus & Rewards Guide — how all bonuses work
• All Games List — rules and descriptions for every game

Download P999 Game — Free

Need help with P999 Game? Download the app from p.999game.io and use the built-in Live Chat for the fastest support.

Download P999 APK — p.999game.io

Entertainment platform. 18+. Financial risk involved. p.999game.io